Question 1

I've never rented a house before what do I need to do?

Accepted Answer

The first thing you need to do is to decide who you want to live with. This needs thinking through carefully since you will be spending a lot of time with those people. Once you've established the group size you can start looking at suitable houses.

Question 2

How do we arrange a viewing?

Accepted Answer

Once you've established your group size, please call us on 07950 560 679 or Contact Us (javascript:void(0))to arrange a viewing.

We will take details down relating to your requirements and make arrangements for a viewing at a time convenient to you.

We do like to give our current tenants 24 hours notice (although some of our tenants do not mind shorter notice). You will be met outside the house by ourselves or one of our representatives. They will answer any questions that you may have.
 
In these crazy times, we can also do virtual viewings. Please contact us to discuss.

Question 3

What happens if we want to sign for a property?

Accepted Answer

To be fair to all parties, we operate on a first come, first served basis.
 
If you wish to rent the property, let us know and we'll send you the relevant forms to complete. This will allow us to draw up the tenancy agreement for you.
 
Once the forms are received, we will draw up the tenancy agreement for you. You will then receive an email with instructions as to how to electronically sign the document. It is very easy and straight forward to do.
 
To avoid disappointment, please do not delay getting in contact.
 
If there is anything that you do not understand, please do ask, we do not bite and want to be fully transparent and ensure you are fully comfortable with what you are entering into.

Question 4

How do I know I'll be safe in your property?

Accepted Answer

As part of our commitment to your safety and security our properties have the following:
 • Landlord Gas Safety Certificates (checked annually)
 • Mains wired smoke alarms (inter-connected and with battery backup)
 • Burglar alarms
 • Fire blankets and fire extinguishers
 • Carbon Monoxide Detectors, Emergency Lighting & Outside security lighting
 • Conformity to requirements of the Furniture and Furnishings (Fire Safety) Regulation
 • Locks on bedroom doors
 • Double glazing
 • Safety Certificates for Electrical Installation
 • Licences from Local Council (where required)
If there is anything else that would make you feel more secure, please do let us know and we'll see what we can do.

Question 5

Is the property in a good location?

Accepted Answer

Knowing how important location is, we have consciously only purchased properties in prime student areas.

Question 6

What is the deposit for?

Accepted Answer

The deposit is a refundable payment that you pay when you sign the contract to cover any damage to the property. All deposits are paid into a Government Tenancy Deposit Scheme and are fully protected.

At the end of the tenancy, if there is no damage, then the full deposit is returned to you (which is always nice ☺).

Question 7

What happens to my deposit?

Accepted Answer

All deposits are paid into the Deposit Protection Service and are fully protected. At the end of the tenancy, if there are is no damage then the full deposit is returned to you.

Question 8

Will my bedroom door have a lock on it?

Accepted Answer

Unlike many landlords, we ensure that bedroom doors are fitted with locks for added security.

FAQ's